1and1 Help Centre Categories

print article

Add Entries to the Whitelist in 1&1 WebMail

Learn how to add E-mail addresses to the whitelist using the 1&1 WebMail interface, ensuring that E-mails from those addresses are not blocked by your SPAM filter.

Step 1
Log in to the Webmail Portal. Webmail portal
Webmail portal
Step 2
Click the configuration icon toward the top-right of the page and select Edit Settings.
1&1 WebMail start page
1&1 WebMail start page
Step 3
In the configuration menu, select Anti-SPAM from the Email section and then click Show beneath the Whitelist option.
Edit Settings
Edit Settings
Step 4
Click the Add button.
Mail menu
Mail menu
Step 5
Type in the e-mail addresses or the address range in the provided textbox. The address range will allow you to filter any e-mail address containing a specific domain name as seen in the image below. When finished, click on the Add button to finalize the procedure.
Whitelist menu
Whitelist menu
Step 6
The newly whitelisted address will automatically be saved.
Mail menu
Mail menu
For additional information, you may want to reference: