1and1 Help Centre Categories

print article

Install the 1&1 MXConnector for 1&1 Mail Business

Follow the steps below to install the 1&1 MXConnector.

Synchronise Microsoft Outlook with your 1&1 Mail Business account.

Step 1
Log in to 1&1 MailXchange interface. Log in page
Log in Page

Step 2
When the download has completed, double-click the file or click Run in the File Download window from your browser.
Start of installation
Start of installation
Step 3
Please read the license agreement and if you accept, click Install.
End-User License Agreement
End-User License Agreement
Step 4
You will be informed when the installation is complete. Click Finish.

Notification of completed installation
Notification of completed installation
Step 5
Enter your password. When finished, click OK.
Please note:
It may take a few seconds or up to a few minutes before this prompt appears. If you are waiting long, check the taskbar for a light bulb icon. Right-click and select Check now.
MX Updater prompt for authentication credentials
MX Updater prompt for authentication credentials
Step 6
Click on the message box informing you about updates.
Update availability message box
Update availability message box
Step 7
Select 1&1 MXConnector 2 for Microsoft Outlook and click Next.
Display of MXConnector 2 update
Display of MXConnector 2 update
Step 8
The MXUpdater will download the 1&1 MXConnector and launch the installer when finished.
On the setup page, select Accept the terms and conditions and Create mail profile. Then click Next.
1&1 MailXchange connector setup page
1&1 MailXchange connector setup page
Step 9
Select Create mail profile. Choose a name for the profile. It is recommended to use your full e-mail address.

Enter your full e-mail address as the username and your 1&1 Mail Business password. Then click Install.
Mail Profile setup

Mail Profile setup

Step 10
When the installation is complete, click Finish.
Installation confirmation
Installation confirmation
Step 11
Launch Microsoft Outlook. Select the profile name you created from the Profile Name drop-down box and click the OK button.

Input box for Profile
Input box for Profile
Step 12
The User Name should already be entered for you. Enter your password if necessary and then click OK. Microsoft Outlook will connect to your 1&1 Mail Business account.
Login page
Login page
For additional information, you may want to reference: