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Change an E-Mail Account from a Forward to a Mailbox Type

Follow the steps below to revert your e-mail account to a mailbox, allowing it to collect mail instead of forward it.

Step 1
Log in to the 1&1 Control Panel using your Customer ID OR domain name and your password.

If you have only one package, you will land on the Administration page. If you have more than one package, select the package in question to reach its Administration page.
Package overview
Package overview

Step 2
Click the Manage E-mail Addresses link from the Mail panel.
Manage E-mail Addresses
Manage E-mail Addresses

Step 3
Click the arrow icon to display a set of options. Manage e-mail adresses home page
Manage e-mail adresses home page
Step 4
Click the Settings link. Options menu
Options menu
Step 5
Click the Edit button next to "Type" under the E-mail Settings section. E-mail address menu
E-mail address menu
Step 6
From the Type drop-down box, select Mailbox.

Next, complete the required fields and click the OK button to continue.

E-mail address menu
E-mail address menu
Step 7
You are informed that the e-mail mailbox is being created and should be available in a few minutes. Confirmation message
Confirmation message
For additional information, you may want to reference: