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Create a New FTP Account in a Microsoft Package

For Windows. For Linux, please create a new FTP account in Linux.

This article describes how to create an FTP account for a Windows hosting package.

Follow the steps below to set up a new FTP account in your Windows package to start transferring files to your webspace.

Step 1
Log in to your 1&1 Control Panel and select the relevant package.
Step 2
Click the FTP Account link from the Web Space panel.
Hosting > FTP Account
Access > FTP Account

Step 3
Click New User. If the button is greyed out, you have likely reached the maximum number of FTP users allowed with your package.
FTP account overview
FTP account overview
Step 4
  • The user name is already generated.
  • Enter a password and repeat it to confirm it was entered correctly.
  • Enter a description for the FTP account to remind you later who/what it is for.
  • Choose Select existing directory or Create new directory for this FTP account.
  • If using an existing directory (folder), select it from the drop-down menu. If creating a new directory (folder), enter a name for the folder in the text box.
  • When finished, click Save.
Change settings
Change settings
Step 5
A confirmation message is displayed that the FTP account should be ready in a few minutes. You can now connect to your webspace via FTP using one of the domains in your package as the hostname/server.
Confirmation message
Confirmation message