Learn how to initiate the transfer of an external domain from another company to 1&1.
If you already have an external domain pointing to 1&1 services, you can fully transfer this domain to 1&1 through a Transfer of Registrar process explained below.
Log in to your 1&1 Control Panel and select the relevant package.
Select Transfer domain from another provider from the Domains panel.
1&1 Control Panel
Choose the domain from the drop-down menu and click the Next button.
Domain Transfer page
Choose to transfer your domain.
Review your basket items and click on Continue. If you do not have any included domain "slots" left, you will be charged the yearly registration fee for the domain. The tick box will not appear if the domain being transferred will be added as an included domain.
Your customer details are displayed. If everything is correct, check the box for the Terms and Conditions. Click on continue to checkout.
Your customer details
Check your order summary and agree to the terms of service and contractual conditions. To finish, click on Order now.
Your order summary
For non-UK domains, you will receive an E-mail addressed to the Reg-C or Admin-C contact specified for the domain to acknowledge and allow the transfer. Once the acknowledgement for a transfer is received, 1&1 will start the actual transfer process, which usually takes 5 calendar days.
For UK domains, you will need to contact your current registrar and update the domain's tag to 1AND1 before the transfer process will begin. Once the tag has been updated, the transfer typically takes about 24 hours.
For additional information, you may want to reference: