1and1 Help Centre Categories

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Shipping

Q

: How long will it take until I receive my photobook at home?

A

: After you have successfully ordered your book in your online account, it will be sent within approximately 12 working days.

Q

: How are the photobooks packed?

A

: The photobooks will be packed in special book packages, which protect them in an optimal way. Should you have any complaints please send us e-mail to 1and1@myphotobook.co.uk.

Q

: Who takes care of the shipping?

A

: Your photobook will be shipped by the Royal Air Mail. This ensures fast and secure shipping. Should you have any complaints please send us e-mail to 1and1@myphotobook.co.uk.

Q

: How many photobooks can be sent at one time?

A

: We can send you as many books as you like. Should there be more than one photobook per order you only have to pay for the shipping once.