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How to use the In2site Live Dialogue tool

Follow the instructions in the FAQ: How to setup in2site Live DialogueYou'll first need to download the in2Site Live Dialogue

client software

from your Control Panel http://admin.1and1.co.uk.
You can access it under Websites & Applications -> in2site live Dialogue.

After the installation is complete, open the

in2site Live Dialogue tool


Step 1
Double click on in2site tool icon.
Step 2
Enter the user name. (Can be found in your Control Panel under in2site Live Dialogue)
Step 3
Enter the password.
Step 4
The tool should open. If there are any users on your website they should show up.
Please note:
To initiate a chat with the user, select the user and click on Chat Window.