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How do I manually set up an Exchange account in Outlook?

Step 1
On your computer, click the Start Menu and select Control Panel.
Step 2
If using Windows XP, double-click the Mail icon.

xpMail.jpg If using Windows Vista, Windows 7 or above, type Mail into the search box at the top-right of the Control Panel window to quickly find the Mail icon. Then, double-click it.

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Step 3
Click the Show Profiles button.

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Step 4
Select Prompt for a profile to be used and...

07exchange2.jpg Click the Add button to create a new profile (this will keep the exchange account separate from any other profiles or e-mail accounts within profiles so as not to interfere).

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Step 5
Choose a name of your choice for the new profile and click the OK button to proceed.

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Step 6
In the Add New E-mail Account window, check the box for Manually configure server settings or additional server types and then click the Next button to continue.

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Step 7
Select Microsoft Exchange as the account type and click the Next button to continue.

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Step 8
You will now need to enter the Microsoft Exchange server and the Exchange User Name (starting with 'e' and followed by numbers as in the image below). The Exchange user name should be available through the 1&1 Control Panel if you do not remember it. The Microsoft Exchange server can be found by logging into Outlook Web Access. For more help, please reference How do I identify my Exchange server?
When you have entered both pieces of information, click the More Settings button to configure additional settings.

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Step 9
A Warning message appears stating The action cannot be completed. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action. This is normal. Outlook is still unable to connect to the Exchange service until the additional settings are entered. Click the OK button to proceed.

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Step 10
Another window appears, click the OK button at the bottom to proceed.

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Step 11
Yet another window appears. Click the Connection tab to configure additional settings.

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Step 12
Check the box for Connect to Microsoft Exchange using HTTP and click the Exchange Proxy Settings button.

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Step 13
In the top most text box, enter exchange.1and1.co.uk.
Check the box for Only connect to proxy servers that have this principal name in their certificate:
Enter msstd:exchange.1and1.co.uk in the text box below.
From the drop-down box at the bottom of the window, select Basic Authentication.

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Step 14
Click the OK button to save the settings.

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Step 15
Click the OK button on the previous Microsoft Exchange window.

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Step 16
Click the Next button on the Add New E-mail Account window.

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Step 17
Click the Finish button to save your new profile.

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Step 18
Click the OK button to save and close the Mail window.

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Step 19
Open Microsoft Outlook. Select your newly created profile name from the drop-down box and click OK to connect.

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Step 20
Next, make sure that the User name is exchange\e000000000 but be sure to replace 'e000000000' with your e-number. Enter your password and click the OK button to log in. Sometimes you will be prompted twice for the user name and password. Simply enter the user name and password a second time and click the OK button again to log in!

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