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How do I set up delegates in Outlook 2003?

Delegate access is a feature for Exchange accounts that's allows a secondary Exchange account access to the e-mail, calendar, etc of the primary account. This feature may be useful for business partners, secretaries, etc that may need access to a primary account when that user is not able to access it him/herself.

It is possible to allow permissions for a delegate user to only view the calendar (or other select features) of the primary Exchange account or to even allow full access to select features or the entire account. Allowing the delegate full access allows them to not only view e-mails, the calendar, contacts, etc., of the primary account, but also modify them or send e-mail.

It is only possible to configure delegates using Microsoft Outlook or Entourage and can not be configured through the Web Portal (exchange.1and1.com).

Step 1
Launch Outlook 2003 on your computer.
Step 2
Select Tools Options.

Step 3
Select the Delegates tab at the top of the window that opens.

Step 4
Click the Add button to add delegates.

Step 5
Toward the bottom of the Add Users window, click the Advanced button and then select Find.

Step 6
Type in a name to search for and then click the OK button.

Step 7
If results are returned, select the user to add as a delegate and then click the Add button toward the bottom of the page.

Step 8
Once you have finished adding users that require delegate access, click the OK Button.

Step 9
Select the level of access to be granted to the delegate user for each feature of Exchange and then click the OK button when finished.

Step 10
Click the OK button on the Options window to save your changes and close the window.


Delegate users can now access this account's features through Microsoft Outlook or Entourage.