1and1 Help Centre Categories

print article

Information Requested during Order Process

You are a new customer and would like to find out what personal information you should provide to successfully place an order with us? Here you will find out which details are needed to process an order.

Personal Information includes:
  • Your Full Name
  • Company Name (only for registered UK companies)
  • Company Type (only for registered UK companies)
  • Company Number (only for registered UK companies)
  • Full Address (Street, City, House/Building No., Postcode)
  • Contact Information (Phone and E-Mail)
Please note:
PO BOX addresses will not be accepted by the ordering system and will result in failed orders.
The following credit/debit card details are needed:
  • Full Card Number
  • Expiry Date
  • Validity Date
  • Card Type (American Express, Visa, Delta, Mastercard, Maestro. We do not accept Solo or Electron).
  • Issue Number (for Switch only)
For additional information, you may want to reference: