1and1 Help Centre Categories

print article

Cancel a Domain or an Additional Item from Your Package

Learn how to cancel a domain or an additional item from your 1&1 package.

If you no longer need certain domains or items in your package, you can easily remove them via the 1&1 Contract Page.

Please note:
Cancelling all domains in your hosting package does not cancel the package itself. It will remain active and will continue being billed until you Cancel Your Entire Package.
Step 1
Log in to your 1&1 Contract Page. 1&1 Contract Page
1&1 Contract Page

Step 2
Click on Cancellation at the top of the Home page.
1&1 Contract homepage
1&1 Contract homepage
Step 3
Select the package that contains the domain/additional item you would like to cancel.
Cancellation page
Cancellation page
Step 4
Under Your cancellation options, select Individual domains/additional items. Click Next.
1&1 Contract page
1&1 Contract page
Step 5
Mark the domain/additional item you want to cancel (A). Select a Cancellation option (B). Under Cancel On, select when the domain/additional items must be cancelled (C).

Repeat these selections for any other domains/features you want to cancel. Then click Next (D).

Contract Details page
Contract Details page
Step 6
You will be given a brief survey upon the final step in cancelling your domain name. Check one of the buttons and then click Next to proceed. Survey page
Survey page
Step 7
Review the summary of your cancellation and click Next. If some change is necessary, click Back instead.Cancellation summary page
Cancellation summary page

The selected domain(s)/feature(s) will be cancelled and a confirmation message will be sent to the e-mail address you entered in the Control Panel. Confirmation message

Confirmation message

For additional information, you may want to reference: