Once a package is terminated, a refund invoice is generated and sent to you via E-mail. This process may take up to 7 days. Next, the refunded money is sent back to the associated credit card within 14 days of the date that the refund invoice was created.
A refund will be credited back to your bank account within 21 days of termination. Should any problems arise, or should you have any questions, please contact the Billing Department.